Kiama Coast Holiday Parks – Important Information

Dear Guests,

Council has become aware today of fraudulent WhatsApp messages being circulated that falsely claim to be associated with Kiama Coast Holiday Parks and/or referring to Casagrand Builders/ Hotels. The messages contain links and requests recipients to provide information or make payments.

Please be advised that Kiama Coast Holiday Parks do not use WhatsApp for bookings, payments, or guest communications.

Any message received via WhatsApp claiming to represent a Kiama Coast Holiday Park should be treated as suspicious.

If you receive a such a message, please:

• Do not click on any links.
• Do not provide any personal, financial, or banking information.
• Do not make any payments in response to the message.

If you have already interacted with the message or shared any information, we recommend that you take the following precautions immediately:

• Change any relevant passwords, particularly those associated with email, banking, or online accounts.
• Contact your financial institution if you believe your banking or payment details may have been compromised.
• Monitor your bank and credit card accounts for any unauthorised or suspicious transactions.
• Report the incident to Scamwatch at www.scamwatch.gov.au.

We take the security of our guests' information seriously and are currently investigating this matter. We encourage guests to remain vigilant and to verify any unexpected communications directly with us.

If you have any concerns or would like to verify any communication you have received, please contact the relevant park directly using their official contact details.

We apologise for any inconvenience or concern this may cause and thank you for your understanding and appreciate your vigilance.

 

Kind regards,

Kiama Coast Holiday Parks
Kiama Municipal Council